Jason Young

Director of Guest Experience

North Point Ministries

Jason Young is a hospitality, leadership, and emotional intelligence coach and communicator. He has worked with leaders in numerous churches and companies including Ford Motor Company, Life.Church, and Chick-fil-A. He is also the Director of Guest Experience at North Point Ministries, a nationally-known network of churches, led by Andy Stanley, with 36,000 people in average weekly attendance. Jason is the author of The Come Back Effect, which focuses on how hospitality can compel guests to return to a church or business.

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Jason Young

Hospitality Needs Functions and Feelings

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