Episode 067: Chris Voss and Paula Faris on Negotiation
As former lead kidnapping negotiator for the FBI, master negotiator Chris Voss trains and advises leaders on complex mediations. In this engaging interview, Paula Faris draws out stories from bank robbery and kidnapping negotiations–drawing out transferrable learnings along the way. Learn how Chris uses the specific techniques of mirroring, positive endings and identifying fear to build the tactical empathy that leads to positive outcomes.
On This Podcast
The Black Swan Group
Chris Voss founded The Black Swan Group, a firm that provides training and advises Fortune 500 companies through complex negotiations. A 24-year veteran of the FBI, he was the lead international kidnapping negotiator and was trained not only by the FBI, but by Scotland Yard and Harvard Law School. In his book, Never Split the Difference: Negotiating As If Your Life Depended On It, Voss breaks down these strategies so that anyone can use them in the workplace, in business or at home.
Paula is an Emmy Award-winning journalist, Former Senior National Correspondent at ABC News and host of the popular podcast Journeys of Faith with Paula Faris, which gives an intimate look at how some of the world’s most influential people lean on faith and spirituality to guide them through the best and worst of times. Previously, Faris was the co-anchor of Good Morning America weekend edition, as well as a co-host of ABC’s The View. Paula's recent book, Called Out, Why I traded Two Dream Jobs for a Life of True Calling, dives into her leadership insight from the world of journalism.